Your personal data is a trust placed with us. Everything about how Cirkex collects, uses, and protects your information is laid out here transparently.
We believe privacy is a fundamental right. That is why Cirkex upholds the highest standards of data protection.
All your personal information and payment data is protected by 256-bit SSL encryption. No one can intercept or steal your data in transit.
Cirkex never sells your personal data or passes it to advertising agencies. Your information is used solely to improve our services.
Your data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted.
No marketing messages are sent without your explicit consent. You can unsubscribe at any time.
You may request deletion of your account and associated data at any time. We do not retain anything beyond what is legally required.
We believe you have a right to know — it is our responsibility to clearly explain how your data is being used.
Welcome to Cirkex. This Privacy Policy ("Policy") explains in detail how your personal information is collected, processed, and protected while you use the Cirkex platform.
Cirkex believes privacy is a fundamental right. We want you to use our platform with confidence, knowing your data is in completely safe hands. This policy is written in plain, accessible English so every player can understand it.
This Privacy Policy applies alongside Cirkex's Terms and Conditions. By using the platform, you are considered to have accepted this policy.
Cirkex always follows international data protection standards to safeguard your personal information. Our security team monitors systems around the clock to prevent any data breach.
Cirkex collects only the information needed to deliver services, ensure security, and meet legal obligations. We do not collect data unnecessarily.
| Data Types | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Name, date of birth, nationality | KYC verification and age confirmation |
| Contact Information | Email, phone number | Account communications and security |
| Financial information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Usage Information | Game history, session duration | Service Improvement & Responsible Gaming |
| Location data | Countries & Regions | Legal compliance and language settings |
Sensitive data such as passwords is never stored in plain text. All passwords are stored as encrypted hashes.
Cirkex collects information through several methods. Each method is transparent and you have the right to be informed.
Information you provide through registration forms, KYC verification, payment forms, or support chat is collected directly.
While you use the platform, device and usage data is collected through cookies, log files, and tracking technologies.
Data is verified for security purposes from payment providers (Mobile Banking, Nagad, Rocket) and identity verification services.
When you use the Cirkex mobile app, information is collected according to the device permissions you grant. You are in control of those permissions.
Cirkex uses your information only for specific, legitimate purposes. A legal basis is confirmed before any use of your data.
Cirkex never sells or shares your information with advertising networks or third-party marketers.
Cirkex uses cookies and similar technologies on its website and app. These help improve your experience and maintain the security of the platform.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential cookies | Login sessions, security tokens | Until End of Session |
| Functional Cookies | Language preferences, theme settings | 1 year |
| Analytics Cookies | Understanding Usage Patterns | 6 months |
| Security Cookies | Fraud Detection | 30 days |
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Cirkex uses industry-standard security technology to protect your privacy. Our security framework is multi-layered and continuously updated.
All data transfers are secured with 256-bit SSL encryption.
Our advanced firewall completely blocks unauthorized access.
A dedicated 24/7 security team monitors the system at all times.
Enabling 2FA on your account significantly increases its level of protection.
While Cirkex ensures the highest level of security, you should also keep your password strong and never share it with anyone.
As a Cirkex user, you have full rights over your own data. You may exercise any of the following rights at any time:
To exercise these rights, email us at [email protected]. We will respond within 30 days.
Cirkex does not retain data beyond what is necessary. Retention periods depend on the type of information and applicable legal requirements.
| Data Types | Retention Period |
|---|---|
| Active Account Data | For as long as the account is active |
| Financial transaction records | 5–7 years as required by law |
| KYC documents | 5 years after account closure |
| Support Contact | 2 years after resolution |
| Cookies & Log Files | 30 days to 1 year |
| Closed Account Data | Deleted upon expiry of legal obligations |
Cirkex is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age verification is carried out at registration.
If a parent suspects their child has created an account, please contact [email protected] immediately. We will take swift action and delete the data.
Our age verification system ensures that only adults can use Cirkex. This is a key part of our responsible gaming commitment.
Cirkex may update this privacy policy from time to time. For significant changes, we will make every effort to notify you in advance.
If you have any questions about this Privacy Policy or wish to raise a concern regarding your data, please get in touch with us. All complaints are investigated with your identity kept confidential.
[email protected] — all privacy-related requests are processed within 30 days.
Chat with us directly via Live Chat on the platform. Support is available 24/7.
Enjoy the best gaming experience at Cirkex with your data fully protected. Register for free today.